CISA KEV entry
CVE-2021-44077Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus. Added to the CISA Known Exploited Vulnerabilities catalogue on 1 December 2021.
Data status: a source is stale
Last synced CISA catalogue version 2026.11.04 (released 4 November 2026) 1,768 entries Updated manually
- Date added
- 2021-12-01
- Federal due date
- 2021-12-15 14 days after it was added; passed at the sync of 2026-11-05
- Known ransomware use
- Unknown
- Forensic triage (BOD 26-04)
- No
- CVSS
- 9.8 Critical CVSS 3.1, scored by nvd@nist.gov
- EPSS
- 93.29% percentile 99.8, scored 2026-11-04
- CISA SSVC
- Exploitation active, automatable yes, technical impact total
- NVD status
- Analyzed published 2021-11-29, 2 days before the KEV listing
BOD 26-04 remediation window
With CISA's SSVC answers for this CVE (automatable: yes, technical impact: total), BOD 26-04 Table 1 gives 3 days and forensic triage on a publicly exposed asset (row 1) and 3 days and forensic triage on an asset that is not publicly exposed (row 9) S06. The catalogue due date, 14 days after the date added, was set before BOD 26-04 took effect on 10 June 2026 S06. The directive binds US federal civilian executive branch agencies only.
What CISA says
Short description
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Required action
Apply updates per vendor instructions.
Notes
https://nvd.nist.gov/vuln/detail/CVE-2021-44077
CWE in the catalogue
CWE-306
Official links
- CISA KEV catalogue entry cisa.gov
- NVD record nvd.nist.gov
Vendor advisory and patch links
References NVD tags Vendor Advisory or Patch, exactly as NVD lists them.
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above Patch, Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 Vendor Advisory
Links in CISA's notes
NVD details
- CWE (NVD)
- CWE-306 by nvd@nist.gov
- CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H- CVSS versions in NVD
- V2, V31
- Last modified in NVD
- 2026-06-17T04:11:52.397
Where each value comes from
| Field | Source | Fetched, UTC | State |
|---|---|---|---|
| Catalogue fields | CISA KEV JSON, version 2026.11.04 | 2026-11-05 11:38 | current |
| NVD published, status, CVSS, CWE, vendor links | NVD CVE API 2.0; CVSS: NVD (nvd@nist.gov) | 2026-11-03 12:37 | current at 2026-11-05 11:38 |
| EPSS | FIRST EPSS API, scores of 2026-11-04 | 2026-11-05 11:38 | current |
| CISA SSVC | CISA ADP (via NVD), record of 2025-02-04 | 2026-11-03 12:37 | current |
This product uses data from the NVD API but is not endorsed or certified by the NVD. CISA does not endorse Sysprobs. Methodology.